Effective date: February 10, 2026
1. Who we are
This website is operated by MALLO ("we", "us").
2. Information we collect
- Contact information: if you email us, we collect the content of your message and your email address.
- Analytics data: we use Google Analytics (GA4) and Vercel Analytics to understand aggregated usage of the site (e.g. pages viewed, device/browser info, approximate region, and referral data).
- Purchase-related data: purchases are processed by LemonSqueezy. LemonSqueezy may collect payment and order details. We may receive limited order information needed for support (e.g. order identifiers and customer email).
- Security logs: we may collect basic technical logs (e.g. request metadata) to operate and secure the site.
3. How we use information
- To respond to support requests and communications.
- To process purchases and provide customer support related to orders.
- To understand site performance and improve the product and website.
- To prevent fraud, abuse, and security incidents.
4. Analytics
We use Google Analytics (GA4) and Vercel Analytics for aggregated usage insights. You can reduce or block analytics by using browser settings or content blockers.
5. Payments (LemonSqueezy)
Checkout and payment processing are provided by LemonSqueezy. Your payment details are handled by LemonSqueezy. We only use the information we receive to support your purchase (e.g. order lookup, license help, refunds).
6. Retention
- Support emails: retained as needed to respond and maintain support history. You can request deletion.
- Security logs: retained for up to 30 days (unless required longer for abuse).
- Analytics retention: controlled by the provider configuration.
- Order records: retained by LemonSqueezy according to their policies.
7. Your choices
- You can contact us to request access, correction, or deletion of your data.
- You can block analytics using browser settings or content blockers.
8. Changes
We may update this policy by posting a new version on this page.